This Privacy Policy (“Policy”) outlines how Refresh Columbia (“Company,” “we,” or “us”) collects, uses, discloses, and protects the personal information of individuals who visit our website. By accessing our website and providing us with your personal information, you consent to the practices described in this Policy. Please read this Policy carefully before proceeding.

1. Information We Collect

1.1 We may collect personal information, such as your name, email address, and other contact details, when you voluntarily provide it to us through our website or other means of communication.

1.2 We may also collect non-personal information, such as your IP address, browser type, operating system, and website usage data, through the use of cookies and similar technologies. This information is collected automatically when you visit our website.

2. Use of Information

2.1 We may use the personal information we collect for the following purposes:

• To communicate with you and respond to your inquiries or requests.
• To provide you with information about our products, services, and promotions.
• To personalize your experience on our website and tailor our content to your interests.
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our rights.

2.2 We may use the non-personal information we collect for various purposes, including analyzing trends, administering our website, and gathering demographic information for aggregate use.

3. Disclosure of Information

3.1 We may disclose your personal information to third parties in the following circumstances:

• With your consent or at your direction.
• To trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations.
• To comply with legal requirements, such as responding to a subpoena or court order.
• To protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

3.2 We may also share non-personal information in an aggregated or anonymized form that does not personally identify you.

4. Security

4.1 We implement reasonable security measures to protect the personal information we collect and maintain. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

4.2 You are responsible for maintaining the confidentiality of any account credentials or passwords used to access our website. Please notify us immediately if you suspect any unauthorized access or use of your account.

5. Third-Party Websites

5.1 Our website may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children’s Privacy

6.1 Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

7. Your Rights

7.1 You may have certain rights regarding your personal information under applicable laws. These rights may include the right to access, correct, update, or delete your information. To exercise these rights, please contact us using the information provided below.

8. Changes to the Policy

8.1 We reserve the right to modify or update this Privacy Policy at any time without prior notice. We will indicate the date of the last update at the beginning of the Policy. Your continued use of our website after any modifications constitutes acceptance of the updated Policy.

9. Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

9.2 We will make reasonable efforts to address your inquiries and resolve any concerns in a timely manner.